Products

 

Net Integration “all-in-one” Network appliances.  The Lite, Mark I and Mark II models feature everything a small to medium size business needs for Network services.  Easily managed with a web browser, and built-in recovery features like integral tape backup or intelligent disk based backup, and a solid-state Operating System that requires no hard drive for basic connectivity functionality. These boxes “pack a big punch”.   Wev call these the “IT Department in a box” solution.  Bitworks, LLC provides these as the “heart” of the modern “connected” office.  With integrated firewall, VPN and remote access services (RAS), your organization is secure with your high speed Internet connection. Dial-in capability ia also available for non-internet based connectivity.  A full suite of internet-based services; email, web site hosting, DNS, FTP and web caching provide the tools for “Connecting and Communicating with the World!”  Add on internal file sharing and intranet site hosting, and you have all the tools the modern office needs to do business in the Global Economy.

Watchguard Firewalls.  Because your business requires either basic secure internet connectivity or even a more robust “high security” and complex “service” oriented internet security solution, Bitworks features the SOHO and the Firebox II, as well as, the Firebox 2500 and 4500 Firewall appliances.  These devices are built from the ground up with one purpose in mind: provide firewall protection for your internal networks.  The feature set is long and robust, but the products are simple to manage and deploy.  GUI front ends and management monitors provide real-time status of your internet connections and security state. All these boxes come with 1 year of support and “Live Security Service.”  This amounts to a team of individuals working as your “security team,” watching for new “hacks” and “viruses,” as well as, providing expert knowledge on security issues that affect your businesses.  All this information is provided by either a “live” feed or email notification.   One of our favorite features of this product line is the VPN capability. Whether you need to connect a couple of remote PC clients, two branches offices over a DSL connection, fifty offices around the world, the Watchguard firewalls can provide the secure connectivity you need.

 

Services

Internet Connectivity

 Bitworks, LLC specializes in small to mid-size office Internet Connectivity.  Whether DSL, Cable, Frame Relay, Point-to-Point or even multiple shared modems are required we have the solutions.  We have partnerships with communications providers, and we have the experience to determine the right solution for your organization.

 

Local Area Networking

The backbone of today’s “connected” office is the Local Area Network.  Bitworks, LLC has the expertise to design and install any size network, from 2 PCs in a home office, to a 5000 node campus wide network. We can get it done.  With a full service cable partner and experienced LAN engineers we a capable of smooth well-planned network deployments. 

 

Email and Collaberation

The most sought after Web Service is Email with your domain name on it.  Bitworks, LLC can help get you there.  Whether you want to host your own Internal Mail server with Internet connectivity or you want to your mail “hosted” by one our partnered service providers, we can help you.  We have in-depth knowledge in deployment of Microsoft’s Exchange Collaboration server products, as well as, small off “all-in-one” Office and Web Services Server solutions with the Net Integration products.

 

Wide Area Networking

For those businesses with multiple office sites, or even the need for remote “telecommuter” access to their office systems, Bitworks can architect a wide-area solution that is right for you.  With Cisco Routers for traditional Wide-Area connectivity and the Watchguard suite of VPN enabled Firewalls, we can design a system that can fit your immediate budget and remain cost effective in the long run.

 

Thin Client Application Hosting

More and more businesses are finding the need for external access to internal applications.  The Windows Terminal Server and Citrix Metaframe XP combination is the perfect tool to deploy your applications world-wide without re-writing a single line of code!  Whether you are deploying an application across a “private” Wide Area Network, or you are leveraging the cost effectiveness of Internet, this product set does the job.  With the Citrix NFUSE add-on to the Metaframe product, at no extra charge, your organization can have an “Application Portal” hosted on a Web Server accessible by a browser any where in the World.  That’s leveraging technology!

 Another use for this technology is for Intranet deployment of applications as well.  A single application or even a whole desktop management schema, if you choose, can be a tremendous cost savings in support.  Some major corporations are managing their entire corporate desktop and application environment right from their data centers.

 Web Site Development

Some businesses need just a simple Web Site that says who they are and what they do. Others need eCommerce portals for hundreds of products.  Bitworks has both the in-house resources and access to experienced teams of Web Developers to make both of these scenarios a reality.

 

Security

All of the services that Bitworks provides are designed to enable access to the information that is fueling the local, regional and international economy.  The one aspect most commonly overlooked by the average business is “Electronic Security”.  The incidences of “hacking” and information thievery are growing exponentially every day. From the email viruses like the “love bug” to sophisticated targeted attacks by groups of overseas cyber terrorists, no organization is immune.  We would all like to climb into a safe secure “information cocoon”, but the reality is we can’t, and remain a growing business.  Every business needs to realize that even though they are not in a highly competitive field, subject to direct-targeted attacks, they are still vulnerable to attacks from both outside and INSIDE their organization.  Internal damage to information systems, through sabotage or theft, accounts for a large percentage of “information system attacks”.  Firewalls,  VPNs and multi-factor authentication are good starts to a security plan, but they only address a small part of the “Security Puzzle”.  Bitworks has the experience to help any size organization develop a cost effective scalable security plan, and the expertise to assist in the deployment and maintenance of that plan.

  

Break-fix and Preventative Maintenance Services

We don’t always like to admit it, but things sometimes “break”.  Bitworks have the expertise needed to get to the heart of your problem, and get your systems back on line.  We also have the ability to provide preventative maintenance services. Everything from the application of the latest patches, to system log file analysis, are employed to spot problems or potential problems.  We can tailor a service plan for your organization, or handle problems on a time and materials basis, its up to you.